When the patient comes into the pharmacy to pick up a prescription, the pharmacist will check to make sure that the prescription is correct.
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Greet the patient and introduce yourself
When the patient comes into the pharmacy to pick up a prescription, the pharmacist should greet the patient and introduce themselves. The pharmacist should ask the patient how they are doing and if they have any questions about their medication. The pharmacist should explain how to take the medication and what side effects to expect.
Verify the patient’s identity
The pharmacist will need to verify the patient’s identity in order to dispense the prescription. Thepatient will be asked for their name, date of birth, and address. The pharmacist may also ask for aphoto ID.
Check the prescription
The first thing the pharmacist does when the patient comes into the pharmacy to pick up a prescription is check the prescription. The pharmacist will check to make sure that the correct medication was prescribed, and that the correct dose was prescribed. The pharmacist will also check to make sure that there are no interactions between the medication and any other medications that the patient is taking. If there are any problems with the prescription, the pharmacist will call the doctor to get clarification.
Give the patient the medication
Most pharmacists will tell you that the best feeling in the world is when a patient comes into the pharmacy to pick up a prescription and says, “Thank you. This is exactly what I needed.”
Whether it’s a life-saving drug or a simple over-the-counter medication, every medication has the potential to improve someone’s life. When you give a patient their medication, you are directly responsible for improving their health and wellbeing. It’s an amazing feeling to know that you made a difference in someone’s life, and it’s something that every pharmacist should strive for.
Answer any questions the patient has
Be sure to answer any questions the patient has about their medication. If you are unsure of the answer, tell the patient that you will find out and get back to them. It is important to build trust with your patients, and part of that is being honest about what you do and do not know.
Thank the patient
Thank the patient for coming in and let them know that you will be right with them. Thanking the patient shows that you appreciate their business and that you are happy to help them.