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An IT tech is a professional who provides technical support to users of computer hardware and software. They are also responsible for troubleshooting and resolving technical issues.
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Job Description
An IT tech support specialist provides technical assistance to computer system users. They answer questions or resolve computer problems for clients in person, via telephone or from a remote location. They may also be responsible for setting up new user accounts, installing software and performing basic troubleshooting. An IT tech support specialist typically needs at least an associate’s degree in computer science or a related field, although some jobs may only require a high school diploma or equivalent.
Duties
An IT tech, or information technology technician, is responsible for the installation, maintenance, and repair of computer hardware and software. They may work in a variety of settings, including offices, schools, hospitals, and government agencies. Some IT techs may also be self-employed and provide services to clients on a contract basis.
The duties of an IT tech can vary depending on their employer and the specific needs of the organization. In general, however, they can be divided into three main categories technical support, network administration, and computer programming.
Technical support duties may include troubleshooting computer hardware and software problems, installing or repairing computer equipment, and providing training to users on how to use new technology. Network administration duties may include setting up new user accounts, managing server permissions, monitoring network traffic, and ensuring that the network is secure from outside attacks. Computer programming duties may include developing code for new software applications or modifying existing code to fix bugs or improve performance.
IT techs typically work Monday through Friday during regular business hours; however, some positions may require evening or weekend work to complete projects or respond to emergencies.
Skills
An IT tech, also known as an information technology technician, is responsible for maintaining computer hardware and software systems. They may also be involved in training users on new technology or software programs. The IT tech job description typically includes installing software and updates, configuring systems, troubleshooting issues, and providing technical support to users.
In order to be successful in this role, IT techs must have a strong understanding of computer systems and networks. They must be able to effectively communicate with users in order to understand their needs and provide solutions. In addition, problem-solving skills are essential in this role as IT techs must be able to identify and resolve issues in a timely manner.
Work Environment
An IT tech, also known as an information technology technician, is responsible for maintaining, repairing, and installing computer systems and components. They may work in a variety of environments, including corporate IT departments, small businesses, and government agencies.
Locations
The job of an IT tech can take you many places. You might work in a small business with only a few employees, or in a large corporation with thousands of workers. You might even work from home. Where you work will depend on the size of the company and the types of technology they use.
Some IT techs work in traditional office settings, while others travel to different locations to provide support. Some companies have large data centers where their IT systems are housed. These centers are often located in remote areas so that they can be easily protected from natural disasters and other risks.
Hours
Being an IT technician usually involves working full time during regular business hours. However, because some businesses operate 24 hours a day, 7 days a week, IT technicians may occasionally have to work nights or weekends. Overtime is often required when setting up a new system or dealing with an unexpected outage.
Salary and Job Outlook
An information technology technician (IT tech) is a computer support specialist who helps ensure that an organization’s computer systems are up and running smoothly. Most IT techs work in-house for a single employer, providing on-site support to users. Some IT techs may work for computer support service firms and travel to client sites as needed. Many IT techs have an associate’s degree in computer science or a related field, although some jobs may only require a high school diploma or postsecondary certificate. Many IT techs also earn professional certifications to improve their job prospects. The median annual salary for an IT tech was $52,270 in May 2019. Job prospects are expected to be good, with employment growing faster than average.
Salary
In general, IT techs with more experience and specialized knowledge earn higher salaries than those just starting out. The median salary for an entry-level IT tech is $52,000, while a senior-level IT tech can earn upwards of $87,000.
Of course, salary is not the only factor to consider when choosing a career. Job satisfaction and job security are also important. The good news for IT techs is that the job outlook for this field is strong. According to the Bureau of Labor Statistics, employment of computer and information technology occupations is projected to grow 11 percent from 2019 to 2029, much faster than the average for all occupations.
Job Outlook
Job prospects in the IT field are expected to be good. The U.S. Bureau of Labor Statistics estimates that employment of computer and information technology occupations will grow faster than the average for all occupations from 2019 to 2029, adding about 531,200 new jobs.
